At Totnes Osteopathy you can expect patient centered care.
I am registered with the General Osteopathic Council, therefore
I follow strict guidelines to ensure patients are safe under my care, these are known as the Osteopathic Practice Standards and can be read in full on the General Osteopathic Council website. www.osteopathy.org.uk
Sessions are 40 minutes long. This allows enough time for discussion, examination and an unhurried treatment.
You may be asked to remove some clothing for examination, for treatment, clothing can usually
be worn, It is best to wear loose, comfortable clothing for treatments.
During the first session I will take
a case history, this will include a medical history. It is important for me to be fully aware of any medical conditions and medications you have as it may affect how I treat you. You can be confident that anything you tell me is strictly confidential.
Once the case history is complete and you are happy to proceed,
I will then, if it is possible, carry
out a standing examination.
This will entail me taking notes
on your posture and asking you to make some movements of your spine and /or limbs. Then the session will move on to possibly a sitting examination and then most likely I will ask you to lie down on the treatment table, if this is comfortable for you.
Then depending on your presenting condition I will make further examinations including passive movements of joints and tests for nerve and muscle function. After the examination I will explain my evaluation or diagnosis and then discuss treatment.
If you are unhappy with the proceedings at any point of the session, including case history, examination or treatment, please let me know so that a dialogue can take place to ensure your concerns are being understood and dealt with.
I will explain at each step of the session what I am doing, I will at intervals check with you that you are ok. Please tell me if you are not.
Even after gentle treatment there can be a bit of soreness in the days following. This is to be expected
as the body readjusts.
If you have concerns about discomfort after treatment please contact me so that this can be discussed.
Follow up sessions are also 40 minutes long. Treatment usually takes up most of this time.
Most patients typically require at least one or two follow up sessions, depending on what the issue is and how long standing it is. I will give you an estimate of how many sessions I think you might require to experience a change in your symptoms. Occasionally it might be that considerably more than one or two sessions are required for example with Frozen Shoulder. Improvement will be discussed in every session as will any issues that arise. There will never be any obligation to commit to a course of treatment. If you decide at any point that you do not wish to continue with treatment then please discuss with me and maybe I could help you find an alternative solution.
Some patients find it helpful to have a session every few months or once or twice a year. Along with specific exercises and changing lifestyle factors that might be maintaining
a problem, this can be a very good way of managing chronic or recurring issues.
At Totnes Osteopathy charges are £38 for adults and £33 for children for a 40 minute session.
If you need a concession please talk to me about it. To continue in the spirit in which the founder of osteopathy A.T Still operated, concessions are offered to those
in genuine need.
If you would like to receive treatment through private health insurance please talk to Kate.
Kate can currently take patients with cover from Bupa, Prudential and Simply Health, please enquire about others.
Totnes Osteopathy can be found at
The Chapel House Studios, Station Road, Totnes, TQ9 5HW. Nearest parking is in the Co-op car park adjacent to Chapel House Studios.
Totnes Osteopathy is based
upstairs at Chapel House, If you cannot manage the stairs, but you are interested in making an
appointment and you are local, please contact me as I can sometimes do home visits if necessary.
Totnes Osteopathy does not charge for late cancellations currently. This is because Kate has young children and may at times need to cancel at short notice herself. There will however be a charge for missed appointments.
Totnes Osteopathy has a complaints procedure in place. The first stage of this process, should you be unhappy with the care you have received, is to raise your concern directly with me, this can be done in person,
or via email, letter or call. In this situation I will endeavor to respond within 24 hours or as near to this time frame as possible.
Follow up sessions
Private health insurance
What to expect